Packaging for the urban journey: less damage, less waste, fewer repeat deliveries

10 Jun 2027
  • How product protection, parcel size and handling requirements change across vans, cargo bikes, lockers and customer collection
  • Where right-sized or reusable packaging reduces total cost once packing labour, return journeys and recovery are included
  • Which damage, refund and redelivery measures establish whether a packaging change improves the whole order journey